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Exoticca
Exoticca

Your Personalized Help Center

Search over 300 FAQs below to help resolve any questions you may have.

  • Exoticca
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Clima

Clima

Frequently Asked Questions

(2)
EC
The weather has caused part of my tour to be cancelled.

In the event inclement weather disrupts your trip itinerary, our local Travel Partner will make every effort to reschedule the excursion for a more suitable time, allowing you to still enjoy the activity. ​ If we're unable to reschedule your itinerary, then we'll propose various options as compensat

Knowledge Base Article

EC
I have an emergency and need help. Who should I contact?

Depending on your specific needs, you may either contact our local Travel Partner directly through the Traveler's App or call our in-trip assistance team for further support.

Knowledge Base Article