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Press, Media, & PR
We're here to help! Please call and speak with one of our Travel Experts who will be delighted to assist you, or use our contact form. Our team will review your request and respond within 4 to 7 business days.
Yes, you can bring your own wheelchair on the flight. Please use the online form and let us know about your wheelchair's specifications: Height, width, length Battery power type such as dry cell battery (WCBD), wet cell battery (WCBW), or if it doesn't have a battery If it's foldable This infor
Special needs
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Data subject request
You can submit a claim as soon as you have booked a trip that is eligible for the Best Price Guarantee, right up until 11:59 p.m. local time, three days before your departure. Simply complete our online form, and our team will review your request and get back to you within 24 hours.
At Exoticca, we believe in the importance of respecting and preserving the welfare of all animals encountered during our tours. We are committed to promoting ethical travel experiences that align with our values of compassion, conservation, and respect for all living beings. Photos Don´t pay money
Animal welfare policy
We're here to help! Please call and speak with one of our Travel Experts who will be delighted to assist you, or use our online form. Our team will review your request and provide you with a quote within 4 to 7 business days.
Yes, your trip with Exoticca is ATOL-protected if flights are included. We hold an ATOL (Air Travel Organiser's License) certification, which means that in the unlikely event of supplier insolvency, your trip funds are safeguarded, and you will be brought back home or refunded as per ATOL regulation
You may opt out of participating in any portion of the scheduled itinerary, however, please note that as per the terms and conditions, you will not receive a refund or credit.
Excursions & activities
To add checked baggage, you may either do so directly on the airline's website or complete our online form. Our team will review your request and respond within 4 to 7 business days.
Flights, luggage & seats
Once a booking is confirmed, we’re unable to modify it, as services are reserved based on the original number of Travelers. However, we’re here to help and will do our best to find a suitable solution. Please reach out via our Online form, and one of our Travel Experts will review your request and
Changes, cancellations & amendments
Absolutely. You can use our Price Lock feature to hold your booking and lock in the price for 24 hours at no cost. It’s a great way to take a little extra time to decide while securing today’s rate. Here’s how it works: Select your desired trip, travel dates, and package category. At checkout,
