Search over 300 FAQs below to help resolve any questions you may have.
As you're traveling, please reach out to our Travel Partner at your destination, they will be happy to assist you. They will confirm availability, and you can book directly with them. If you still need further assistance, don't hesitate to contact our in-trip assistance team.
Knowledge Base Article
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Excursions & activities
If you're experiencing an issue with any portion of your scheduled excursion/activity, you're advised to first try and contact our Travel Partner. You can find their contact details on the Exoticca Traveler's App. If you still need further assistance, don't hesitate to contact our in-trip assistan
You may opt out of participating in any portion of the scheduled itinerary, however, please note that as per the terms and conditions, you will not receive a refund or credit.
