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Being arrested or detained can be a distressing experience, and we want to ensure your safety and well-being. It's essential to take the following steps: Contact your embassy or consulate: Inform your country's embassy or consulate immediately. They can provide assistance, including connecting you
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Health, safety, & security
Please contact us using our online form.
Partnerships
No limits! You can invite all Travelers on the booking, just make sure you have their permission to add their email addresses.
My Account
Exoticca is committed to providing extraordinary value. That's why our in-house experts developed SmartFare, a powerful engine that works behind the scenes to seek out and secure the lowest airfares and partner rates for your trip. That's how we can confidently offer you the best price on your trave
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Yes, you’re free to opt out of any part of your scheduled activities. If you decide to skip an activity while at your destination, please inform your local guide to help avoid delays for the rest of the group. Please note that if you choose to opt out of any activity, you won’t be eligible for any r
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No. They’ll only be able to see the specific booking they were invited to. Each invited traveler gets access only to that trip’s details.
Because our trip packages are already priced very competitively, we do not offer 'senior' discounts.
Payments, Exoticca Wallet, & discounts
We're here to help! Please call and speak with one of our Travel Experts who will be delighted to assist you, or use our online form. Our team will review your request and respond within 4 to 7 business days.
Changes, cancellations & amendments
We're here to help! Please call and speak with one of our Travel Experts who will be delighted to assist you, or use our online form. Our team will review your request and provide you with a response within 4 to 7 business days.
Preparing for your trip should be exciting, not exhausting. We offer two ways to handle your visa requirements: Standard Option: Apply on your own through official government websites. Stress-Free Option (Recommended): Let the experts handle the heavy lifting. Our visa partner provides a seaml
Travel documents
You may review our Terms and Conditions here.
No worries! If you can't remember your password to access my account, follow these steps: Visit the Exoticca website. Click on "Forgot the password." You will receive an email with instructions on how to reset your password. Simply follow the provided link to create a new one. You can also downloa
In the event inclement weather disrupts your trip itinerary, our local Travel Partner will make every effort to reschedule the excursion for a more suitable time, allowing you to still enjoy the activity. If we're unable to reschedule your itinerary, then we'll propose various options as compensat
Weather related
We're here to help! Please call and speak with one of our Travel Experts who will be delighted to assist you, or use our online form. Our team will review your request and provide you with a quote within 4 to 7 business days.
Any booking with 10 or more people is considered as a group. If you're interested in making a booking for 10 or more people, please complete the online form. Our team will review your request and respond within 48 hours.
Groups
Absolutely! If you are the account holder, you have the flexibility to share all the booking information and updates with all the travelers included in the booking. This ensures that everyone is informed and up-to-date on the travel details.
Privacy policy
We recommend that you contact us to discuss further, as the cancelation policy applied to optional activities varies. Please use our online form and let us know which activity you'd like to amend. Our team will review your request and respond within 4 to 7 business days.
You’re automatically enrolled in Exoticca GO for free when you subscribe to our newsletter, create an account, or book your first tour. By joining, you’ll also be signed up for our newsletter. The program has two levels, based on how many bookings you complete. Subscribe here to join and receive
Exoticca GO
If you've been a victim of theft during your trip, it's important to take the following steps: Contact local authorities: Immediately make a report to the local police or authorities. They can help document the theft and provide assistance. Notify your travel insurance provider: If you have travel i
