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What is Exoticca's cookies policy?

Please click here to view our cookies policy.

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I'm interested in doing a co-promotion with Exoticca.

Please contact us using our online form.

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How do I request that my data be deleted?

​Please submit your request using our online form.

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Can I submit a hotel review?

Yes, absolutely! To share your feedback, please do so via our online form.

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Can I receive weekly newsletters?

Absolutely! Subscribe here and start receiving weekly promotional deals, offers, and travel inspiration.

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Where can I find Exoticca's Privacy Policy?

​Please click here to view our privacy policy.

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What are the general Terms and Conditions?

You may review our Terms and Conditions here.

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I would like to request an interview.

Please contact us using our online form.

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What should I do if I don't receive a confirmation e-mail?

We're here to help! Please call and speak with one of our Travel Experts who will be delighted to assist you, or use our contact form. ​ Our team will review your request and respond within 4 to 7 business days. ​

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I have a travel insurance claim.

Should you need to submit a claim, you may do so via our online form.

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What should I do if I’ve found a better deal?

Start by taking a screenshot of the deal and copying the URL. ​ Make sure it clearly shows that all the details match your Exoticca booking: Same travel month (excluding peak travel dates and national holidays) Same number of travel days Same travel destination Same trip inclusions Same number of pe

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Can I take my own wheelchair on the flight?

Yes, you can bring your own wheelchair on the flight. ​ ​Please use the online form and let us know about your wheelchair's specifications: Height, width, length Battery power type such as dry cell battery (WCBD), wet cell battery (WCBW), or if it doesn't have a battery If it's foldable ​ This infor

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I've noticed that I have made duplicate bookings. What should I do in this situation?

We're here to help! Please call and speak with one of our Travel Experts who will be delighted to assist you, or use our online form. ​ Our team will review your request and respond within 4 to 7 business days. ​

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How do I get my VISA?

Whether you need a visa depends on your nationality and destination. Some countries require a visa for entry, while others may allow travel without one or issue a visa at the border. ​ Check the visa requirements for your destination and ensure your passport is valid for the required period. For the

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Where can I find Exoticca's brand guidelines?

​Click here to download our brand guidelines.

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How do I request that my data be deleted?

Please submit your request using our online form.

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When can I apply?

You can submit a claim as soon as you have booked a trip that is eligible for the Best Price Guarantee, right up until 11:59 p.m. local time, three days before your departure. ​ Simply complete our online form, and our team will review your request and get back to you within 24 hours.

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What is Exoticca´s animal welfare policy?

At Exoticca, we believe in the importance of respecting and preserving the welfare of all animals encountered during our tours. We are committed to promoting ethical travel experiences that align with our values of compassion, conservation, and respect for all living beings. ​ Photos Don´t pay money

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I discovered that I have a duplicate account. Could you please keep the one that has a booking?

We're here to help! Please call and speak with one of our Travel Experts who will be delighted to assist you, or use our online form. ​ Our team will review your request and provide you with a quote within 4 to 7 business days.

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Can I transfer my Exoticca Wallet to another account?

If you're interested in transferring your Exoticca Wallet travel credit to another account, please complete our online form. ​ Our team will review your request and respond within 4 to 7 business days.

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