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l'Application pour voyageurs

l'Application pour voyageurs

Frequently Asked Questions

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What is the Travelers' App, and what are its features?

The Travelers' App is the best way to keep updated about your trip. ​ Download the Exoticca Travelers' App on Google Play or Apple Store and log in using the email and password linked to your Exoticca account. ​ App features: Check the status of your trip. Check your flights and hotel details. Check

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Traveler's App

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How do I download the Travelers' App?

The Exoticca Travelers' App can be downloaded on your phone or tablet from Google Play or the Apple Store by searching Exoticca Travelers' App and downloading it's free! ​ ​App Store download link ​Google Play download link

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Traveler's App

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How do I log into the Travelers' App?

You can log in using the same email and password you used for your Exoticca account directly on the App, or use the magic link. ​Provide the same email used on your Exoticca account and click on the link provided to request a magic link. Open the email with the magic link on the same device as your

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Traveler's App

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What is a "magic link"?

A "magic link" is a special link we send to your email that you can use to log in to your account on the Travelers' App. This way, you won't have to remember or type in your username and password. ​ To use, simply click the link in your email, and you're in! ​ Please note that travelers will have to

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Traveler's App

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How can I see my trip details on the Travelers' App?

Once you log into your account, your trip details will appear. View the flights and hotels that are included in the trip purchased and when the services are fully confirmed. ​

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Traveler's App

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How can I use the Travelers' App before I travel?

Before you travel you can see information about your booking status, payments, currency converter, services, hotels, flights, itinerary, and the meet & greet details for your arrival at your destination.

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Traveler's App

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How do I set up the language?

The Travelers' App is available in English, Spanish, French, and German and will default to the same language set on your phone. If your phone is set to a language that is not yet available, the App language will automatically be set to English. ​ Setting up the language with IOS ​ ​ Setting up the

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Traveler's App

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Can I check my booking status and make payments through the Travelers' App?

Yes, you can easily see the status of your trip and make a payment if needed through the Travelers' App.

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Traveler's App

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Can I see my flight details on the Travelers' App?

Yes, if the flights are not confirmed, a blue banner will be visible and a sample flight will appear displaying the departure date and departure/arrival city. ​ Once the flights have been confirmed, a green, confirmed box will appear next to your flight details. You will be able to see your flight t

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Traveler's App

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Can I see my hotel details on the Travelers' App?

Yes, if the hotels are not yet confirmed, a blue banner will be visible displaying the hotel category booked and the list of hotels we operate with. ​ Once the hotels have been confirmed, a green confirmed box will appear next to your confirmed hotel.

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Traveler's App

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Can I book a trip through the Travelers' App?

Yes, you can make a booking online or with the help of one of our Travel Experts. ​ Book in 5 easy steps: Use the search bar and tell us where you're departing from, where you'd like to travel to, and what date you'd like to travel. Select the travel dates in the calendar, which also shows the prici

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Traveler's App