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Should you need to submit a claim, you may do so via our online form.
Knowledge Base Article
Please rest assured that our team is working on resolving your claim as quickly as possible. Please do not submit another claim for the same reason, as this will only create additional backlogs and delays.
We endeavor to process claims within 7 business days or less, however, resolution times may be longer depending on the case particulars. Please rest assured that our team is working on resolving your claim as quickly as possible. Please do not submit another claim for the same reason, as this will
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You're advised to contact the airline directly and submit a claim. Alternatively, you may contact your travel insurance provider and check if they provide coverage.